Privacy Policy

Last updated: 6 November 2026

Pool and Spa Quotes is operated by JR Digital Services Pty Ltd (ABN 15 677 761 787). We respect your privacy and handle your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What we collect

Your name, email, phone, suburb when you submit a quote enquiry
Project information (pool type, budget band, timeline)
Optional website analytics — page views, referrer, browser and device identifiers, with your consent

How we use it

Quote enquiry data is used solely to prepare your quote and to follow up on the enquiry. We do not share it with third parties for marketing, and we do not sell, trade, or rent your information.

Cookies, analytics and advertising

We use Google Tag Manager to load optional analytics and advertising tools after you make a choice in the cookie panel. Choose Necessary only to leave both off, Analytics only to allow Google Analytics 4 without advertising, or Accept all to allow analytics and advertising. You can revisit Cookie settings on any page and withdraw consent. Declining optional cookies does not prevent you from sending an enquiry.

With analytics consent, Google Analytics 4 receives browser and device identifiers, page paths, referrer information and events such as page views, successful enquiries and phone-link clicks. With advertising consent, Google Ads and Meta Pixel receive browser identifiers and website activity to measure advertising and build website-visitor audiences for future campaigns, including before we begin spending on ads. This information is pseudonymous, not anonymous; Google and Meta may associate it with information they hold.

Our advertising tags do not send enquiry names, email addresses, telephone numbers, messages, photos or other form contents. We do not enable automatic advanced matching or customer-list uploads through this setup. Your enquiry is handled separately as described elsewhere in this policy.

Google and Meta may process information outside Australia under their respective privacy policies. Our visitor audiences use 30-day and 180-day membership windows; a new qualifying visit can renew membership. The cookie choice is stored in this browser for up to 180 days. Google Analytics event and user data retention is set to 14 months, with the user retention period reset on new activity. Aggregated reports and platform cookies may have different lifetimes.

For more information see Google’s Privacy Policy, Meta’s Privacy Policy, Google ad preferences and Meta ad preferences. Withdrawing consent stops future optional collection in this browser; it does not automatically delete information already received. Use the contact details on this page for access or deletion requests.

Your rights

You can request access to or deletion of your personal information at any time via the contact form on this website or by phone on 0468 009 273.

Contact

JR Digital Services Pty Ltd
ABN 15 677 761 787
Contact: via the contact form on this website or by phone on 0468 009 273